Docketers Standardize Process, Reduce Rote Work, and Better Manage Risk

During two National Docketing Association Peer Panels, docketing managers discuss how they leverage PacerPro to enhance calendaring and court services.
Prefer audio? Contact us for access to our recordings with several biglaw docketers.

The Problem

Court Notices of Electronic Filing (NEFs) provide case teams real-time notification of court filings. But stakeholders, including docketing, attorneys, and paralegals, need more than bare notification to do their jobs — they need the actual filings.

Docketers Find Help in PacerPro

For these docketing teams, the solution was to automate document delivery with PacerPro.
The beautiful thing about the notification from PacerPro is that it includes the PDF associated with the update. Just last night, I filed several documents in SDNY, and the attorney immediately reached out to me to tell me how cool PacerPro is. If you have been in the business as long as I have, you know that is a big deal.
Evan Melluzzo

Director of Docketing & Court Services
Schulte Roth
It’s a huge help for my calendar docket person to get the PDF directly without having to download anything and also for my records department, whose job it was to download filings and put them in our records database and in a separate case management tool.
Michelle Koepf

Director of Records and Risk Management
Keker Van Nest

Easy for Docketing to Pilot

Piloting PacerPro is straightforward: identify participants with active litigation, PacerPro completes backend account set-up, and pilot users receive PDF2Go.
I sent an email to a select number of attorneys to start a pilot program so they would understand the benefits of PacerPro. It was quite simple, easy to use, easy to administer. There were no issues that we’ve encountered.
Evan Melluzzo

Director of Docketing & Court Services
Schulte Roth
We did our pilot leading into the holiday season. Some people might think, oh that's not great, but what we wanted to get across is, OK, you're out of the office - you still get that email and document. You don't have to worry.
Amber Goodenough

Docket Manager & Counsel

Winston & Strawn

Enterprise Deployment = Improved Consistency and Risk Management

Learning, training, and installing new software can take months or years. Not so with PacerPro: from start to finish, we can get an Am Law 100 firm up and running within 3 weeks.
Learning, training, and installing new software can take months or years. Not so with PacerPro: from start to finish, we can get an Am Law 100 firm up and running within 3 weeks.
Michelle Koepf

Director of Records and Risk Management

Keker Van Nest

Risk and Time Management

The scope and scale of docketing tasks have expanded faster than teams have grown, creating a time crunch across the industry. Automation tools like PacerPro free up critical time — while ensuring more consistent processes and better capture rates.
What I like about PacerPro is the convenience and speed of retrieving documents. It notices you as soon as something is filed with the court and there is no extra cost to accessing the documents.
Jennifer Chang

Senior Docketing Specialist

Baker Botts
Relying on individuals doesn’t give you the best capture rate. We need to see everything, so automating was a huge benefit.
Elaine Screechfield

Firmwide Litigation Docket Manager

Morrison & Foerster

Connecting

The future of legal is in communication and collaboration — but finding time to build bridges can be challenging. Software can help.

[We had] records and calendar use it first just to get used to it. For our attorneys, we sent an email a month ahead of time, saying this is happening. They seemed to adapt pretty quickly. PacerPro set up all their accounts. We had a training session with the secretaries and paralegals. It was pretty easy.
Michelle Koepf

Director of Records and Risk Management

Keker Van Nest

Compatibility with Calendaring Software

PacerPro complements all calendaring services, including Compulaw, CourtAlert, and eDockets. If you would like references using both sets of tools, please let us know.

The One Email that Really Matters

How does getting the PacerPro notice impact attorney teams?
I’ve always gotten two emails — one from the court, and later, one from my secretary. It’s just now that the second email comes a whole lot faster.
Robin Brewer

Counsel

Morrison & Foerster
When I get an ECF notification now, in my head, I'm just like, okay, where’s the PacerPro notice? Because that’s all I really care about.
John Papianou

Chair of the Litigation Department

Montgomery McCracken Rhoads & Walker
When it's your case, it matters. You want that first note, and you want that second notice, and you don’t want to miss it.
Robin Brewer

Counsel

Morrison & Foerster

PACER Credentials

PacerPro does not maintain or store attorney ECF filing credentials or sealed documents. For more information on our Sealed Document Policy, please contact us for our sealed document policy.  
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